Legal Framework
Comprehensive
Policies & Terms
Transparency is the strongest thread in our relationship. We are committed to legal excellence and protecting your strategic interests.
Introduction
Welcome to LOOM Brand Designs. As a leading global Branding and Digital Marketing Company, we are committed to providing innovative and effective solutions while upholding the highest standards of transparency, legal compliance, and client trust.
This document serves as a central resource for our Privacy Policy, Terms of Service, Refund Policy, Cancellation Policy, Cookie Policy, and Data Protection Policy. It is designed to be compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Federal Trade Commission (FTC) regulations. By engaging with LOOM Brand Designs, you agree to these terms.
Terms of Service
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” “your”) and LOOM Brand Designs (“LOOM,” “we,” “us,” “our”).
Privacy Policy
LOOM Brand Designs is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy details our practices for digital marketing data protection.
Data Protection
Our commitment. LOOM is dedicated to the principles of data protection by design and by default. We integrate digital marketing data protection into all of our processes.
Controller & Processor. LOOM acts as a data controller for the personal data we collect from website visitors and for our own business and marketing purposes. When providing services to clients — e.g., managing their customer lists or handling data on their website — LOOM acts as a data processor, processing data only on the documented instructions of our client (the controller).
Data Processing Agreement (DPA). For clients subject to the GDPR, we provide a DPA that contractually obligates us to handle data in compliance with GDPR — covering data security, confidentiality and assistance with data subject rights requests.
FTC Standards
Truthful advertising. As a responsible advertising agency, LOOM is committed to the FTC’s principle that advertising must be truthful, not misleading and substantiated. All claims made in the advertising we create are backed by competent and reliable evidence.
Endorsements & testimonials. We strictly adhere to the FTC’s Endorsement Guides. Any material connection between an endorser (e.g., an influencer) and our clients is clearly and conspicuously disclosed in any content we manage or produce. We ensure social media marketing transparency and require all partners to comply with these disclosure requirements.
Need Legal Clarification?
Our Legal & Compliance Department is available for direct thread inquiry.