Services / Software & Data
Internal Tools
Portals, back-offices and operations software.
from $490
ServiceProject4–8 weeksThe tools a growing company runs on — client portals, admin panels, trackers, approval flows, back-offices — built to fit the way you actually work instead of forcing the process into a spreadsheet or an off-the-shelf app that almost fits.
We map the process first, with the people who do it, then build the tool in short sprints on Firebase and Next.js so it is secure, fast and cheap to run. Every tool ships with roles and permissions, an audit trail, and documentation your team can maintain it from.
Choose your weave
Packages
Prototype
Process Map & Prototype
See the tool before anyone builds it.
one-time
The process mapped with the people who run it, and a clickable prototype of the tool that would fix it.
- Process mapping
- Clickable prototype
- Working tool
- User roles
- Integrations
- Audit trail & single sign-on
- Training & documentation
- Post-launch support
- Timeline
- 1–2 weeks
- Revisions
- Two rounds
Tool
Internal Tool
A portal, tracker or back-office, built to fit.
50% deposit to start
One working tool with up to three user roles and one integration, an audit trail, single sign-on, training and thirty days of support.
- Process mapping
- Clickable prototype
- Working tool
- User roles — Up to 3
- Integrations — 1
- Audit trail & single sign-on
- Training & documentation
- Post-launch support — 30 days
- Timeline
- 4–6 weeks
- Revisions
- Reviewed every sprint
Platform
Operations Platform
Several tools, one system.
Scoped after the process map
A multi-module operations platform — portals, approvals, trackers and reporting — with unlimited roles and several integrations, scoped after a discovery call.
- Process mapping
- Clickable prototype
- Working tool
- User roles — Unlimited
- Integrations — Several
- Audit trail & single sign-on
- Training & documentation
- Post-launch support — 60 days
- Timeline
- 8–12 weeks
- Revisions
- Reviewed every sprint
| Compare | Process Map & Prototype$490 | Internal Tool$1,990 | Operations PlatformCustom |
|---|---|---|---|
| Process mapping | |||
| Clickable prototype | |||
| Working tool | |||
| User roles | Up to 3 | Unlimited | |
| Integrations | 1 | Several | |
| Audit trail & single sign-on | |||
| Training & documentation | |||
| Post-launch support | 30 days | 60 days |
What you get
- Process mapDiagram, PDFWho does what, in what order, with what information — and where it breaks.
- The toolDeployed on your cloudWeb application with roles, permissions and audit trail.
- IntegrationsDeployedConnections to the systems it must talk to.
- Training and handoverDocs, videoDocumentation, admin guide and a training session.
How it works
- 01
MapWeek 1
Shadow the process, list the steps and the exceptions, agree the scope.
- 02
DesignWeek 2
Screens and data model, reviewed with the people who will use it.
- 03
BuildWeeks 3–6
Sprints with a usable version each fortnight.
- 04
Roll outWeek 6+
Migration, training, and a support period.
Included
- Process mapping
- Design
- Build in sprints
- Roles, permissions and audit trail
- Training and documentation
- 30 days of post-launch support
Not included
- Cloud fees
- Licences for third-party systems
- Custom hardware integration
What changes
- A process that runs the same way every time
- Data in one place instead of in someone's head
- A tool that costs a few dollars a month to run
What we need from you
- Time with the people who run the process
- Access to the systems the tool must connect to
- A decision-maker for scope
Service levels
- Response time
- Within one business day
- Support
- Email, WhatsApp, Video call
- Guarantee
- Unlimited revisions until it is right, within the agreed scope.
Loose threads
Questions,
answered
Often you should, and the process map will say so. Custom pays off when the process is your advantage or nothing fits without workarounds.